Demystify the CRM Configuration Behind the Service Desk

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  1. Output management for SAP infrastructure image

    Video: Output Management’s Vital Role for SAP Customers

    When organizations with hundreds of SAP systems and thousands of printers in different parts of the world make big changes in their SAP architectures, ineffective output management add to the complexity and hamper the success of digital transformation initiatives. This is why it’s important to understand the vital role output management plays for SAP customers....…
  2. Demystify the CRM Configuration Behind the Service Desk

    Reading time: 15 mins

    ManagerBuild on settings in SAP Solution Manager to roll out a central support system to administer both SAP and non-SAP trouble tickets. Learn effective practices for preparing and designing a comprehensive support system for issue reporting. Key Concept Many SAP users operate multiple issue-tracking tools, allowing SAP Solution Manager’s role in incident management to be…...…
  3. Business Rules Change All the Time, But Your Applications Don’t Have To: Manage and Modify Rules with SAP NetWeaver BRM

    Reading time: 21 mins

    These are some of the major tasks for a BW to HANA migration. by Peter Graf, Vice President of Marketing, SAPMarkets SAPinsider - 2000 (Volume 1), June (Issue 1) by Peter Graf, Vice President of Marketing, SAPMarkets SAPinsider - 2000 (Volume 1), June (Issue 1) by Karl Kessler and Joachim Jakob, SAP AG SAPinsider -…